Air Conditioning & Heating Repair

AC Repair

A cooling system breakdown on a hot summer day will make your home about as uncomfortable as it can get. Whether you have a broken thermostat, a leaky condensate drain line, or an issue with your evaporator coil, you want it fixed ASAP to boost your indoor air quality and make things cool and comfortable for your family.

At Pass One Hour Heating & Air Conditioning®, our NATE-certified technicians are trained to repair all types of AC units, whether you have a centralized system, a window unit, a ductless split system, or something else. With 24/7 emergency service and guaranteed One-Hour service appointments, we work around your schedule so you’re never kept waiting. That’s why our motto is, “Always On Time… Or You Don’t Pay a Dime!”

Typically, we can make the repair and get your AC back up and running in one visit. Our fully-equipped trucks are always stocked with a wide variety of parts and our stellar repair crews stay up to speed on multiple makes and models.

Once we determine the cause of your problem, we’ll recommend a repair option that suits your needs and your budget. If we find that the life of your system can be stretched with repair and maintenance, we will let you know. However, replacement is oftentimes more cost-effective than repairing an older unit. So if your unit is outdated and needs replacement instead of repairs, we will give you a straightforward quote, so that you aren’t saddled with any unexpected charges. You will know the total cost down to the penny before we start any project. The price we say is the price you pay.

Pass One Hour has earned an A-plus rating from BBB, the highest industry standard. We are certified by the Comfort Institute.

Pass One Hour technician greeting customer at her door Pass One Hour technician working on HVAC unit

Heating Repair

It is crucial to keep your family warm and safe during the cold winter months. When your home’s heating system fails on a frigid January night, the comfort specialists from Pass One Hour Heating & Air Conditioning® can help.

Our company has spent four decades creating satisfied customers in communities across our region – from Herrin to Sesser, Carterville to Mount Vernon, Carbondale to Benton, and Marion to West Frankfort. We stress convenience for our customers, which includes our guaranteed one-hour service appointments that mesh with your schedule so that you’re never kept waiting.

We Can Fix Your Heating Problems

Our NATE-certified technicians are available 24/7 and have the experience and equipment to handle any problem with your heating system.

Pass One Hour can…

  • Correct your problem – Whether you have a furnace, boiler, or heat pump, we will locate the problem. We work on all makes and models.
  • Extend your heater’s life cycle – Let us lengthen the life cycle of your heater with repair and maintenance. A well-timed repair will get heat flowing and could greatly reduce the chance of future damage.
  • Replace your system, if necessary: If your older, inefficient system is no longer a good candidate for repair, we will recommend a suitable replacement to fit your needs and your budget. Sometimes, a replacement unit is more cost-effective than continuing to repair an outdated system.
  • Boost your energy-efficiency – When your heater malfunctions, it consumes more energy than it should. Rejuvenating your system will boost its efficiency and possibly lower your utility bills.

Pass One Hour’s clean, competent, and courteous crews must pass mandatory drug tests and background checks before they arrive at your home. Your comfort and safety are our top priorities.

Here For You When You Need Us Most!
  • ‘Round the Clock Availability

    No matter the hour, you can trust One Hour to be there to help you when you get hit with the unexpected.

  • 100% Satisfaction Guarantee

    We guarantee our materials, labor, and craftsmanship for up to two years from the date of your service.

  • StraightForward Pricing® Guide

    Before we start any work, we discuss your available options so you know exactly what you are getting and how much it will cost. No hidden fees!

  • Always On Time…Or You Don’t Pay A Dime!®

    We understand your time is valuable, so we promise to arrive at your home within the predetermined time window that you select, or your service call is free.

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