Kind Words

Kind Words

Testimonials about Southern Illinois' Pass One Hour: With five guarantees, it’s all about what customers think about us. We’re obsessed by it. Below is what a very tiny portion of our customers have said. And hey, if you want to add your own review of Pass One Hour, feel free. Let us know what you think – good or bad. We’ll share it with the world.

Hello, I just wanted to drop a line and let you know that I am absolutely pleased with the service you provide. I have had a couple issues with heating and cooling since I bought and moved to my residence and everyone, especially James Dawson has been exceptionally kind, patient, very knowledgeable and a no pressure tactic with the whole process. I feel completely comfortable asking the simplest of questions and know that I am not getting the run around. Pass One Hour Heating and Cooling is by far one of the best companies I have had to deal with since becoming a homeowner. Thank You for everything you do!

Amanda Eilers

Sept 11, 2015

We had our ducts cleaned and sealed in February of this year. In the six months since, we have noticed that our house is consistently heated and cooled throughout, and we no longer have the variations in temperature. I haven't had to replace filters near as often, and best of all, our utility bill has consistently decreased. I was admittedly skeptical that this process would deliver everything it promised, but I am happy to say it has exceeded our expectations! We are very pleased with the work that was done, the technicians that completed it, and the service we have received since beginning to work with Pass One-Hour.

Charles Buss

Aug 11, 2014

Saved A Bird!
Who Helped You From Pass One Hour?: Mike C • City You Live In:: Herrin

We had a bird in our Air Duct and Mike came to our home very Quickly, and saved the poor bird! Thank you so much!!

Chris Kerley

Oct 03, 2013

Always Taken Care Of
Who Helped You From Pass One Hour?: All Staff • City You Live In:: Macedonia

Every time I calling Pass One Hour The staff and service men takes care of all of our needs!

Sissy Brown

Oct 03, 2013

James answered all our questions when we were deciding what system to choose for our home. The installers were terrific when installing the unit. They didn't leave any type of mess.

Tina Kelley

Aug 19, 2011

I was impressed that we took out the time to try to get approved for the home warranty insurance group. Ryan was on-time, friendly, courteous, and explained things well.

Mary Lindley

Aug 19, 2011

I loves that you are always on time, and Morgan was courteous. You all take the time to answer all my questions.

Laverne Hyers

Aug 19, 2011

Ryan is very courteous. All your employees are very nice - from the people who answer the phone to the tech who come to perform service/maintenance on my system.

Hugh Lewin

Aug 19, 2011

Morgan took apart my outside unit and cleaned it out. Other companies in the past had not done that. He answered all of my questions. He also didn't seem to mind me following him around to check everything.

Bridget Davis

Aug 19, 2011

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Kind Words

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